Performance Management
Successful facility service outsourcing depends upon a number of factors such as provider-client compatibility, communication, and alignment of strategic objectives. And quantifiable bottom line results are the key to effectively measuring the economic benefits of any outsourcing initiative. At Linc Facility Services, we welcome the opportunity to demonstrate the economic value that clients receive from our facility service solutions. In fact, we’ve developed a proprietary method to quantify and measure those benefits with the Linc Productivity Index™ [LPI].
Measuring Facility Management Productivity
The Linc Productivity Index is a quantifiable standard for effectively measuring facility management productivity. LPI is a set of performance measurements designed to report on the most critical elements of our operations at customer facilities. The process has produced positive, verifiable results for customers and building owners as well as Linc Facility Services and its employees. Key metrics and performance measurements are all part of the LPI and are regularly reported to clients for review. Typical areas that are measured and reported include:
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We work hard to understand your critical business activities and how we can impact them positively. Linc Facility Services is ISO 9001:2000-certified and committed to quality throughout the organization. These are just a few of the quality processes established to ensure that your total satisfaction is met:
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